The membership fee for the AlphaSlate service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific billing date indicated on your "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service. In some cases, your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
To use the AlphaSlate service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
Updating your Payment Methods
We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
Changes to the Price and Subscription Plans
We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
All products come with a trial period of 15 days. Within the 15 days of trail period, you can cancel the subscription. Cancellation requests of products and/or services once bought are not accepted. You can cancel your AlphaSlate membership at any time, and you will continue to have access to the AlphaSlate service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods. If you cancel your membership, your account will automatically close at the end of your current billing period.
Cancellation requests of products and/or services once bought are not accepted. Hence, no requests for refunds will be entertained.
If you believe that AlphaSlate has charged you in error, you must contact us within 24 hours of such charge. A refund request will be deemed valid only if it is made through an email to email@example.com or by calling us on +91-81047-20501.
Refunds shall be made to selected payment method within 10 working days after accepting the refund request.